Shipping policy
SHIPPING POLICY
All Hafnia Mafia products are produced to order. Please allow time for your item to be made before it is dispatched.
PRODUCTION TIME
Orders are normally produced within 3–5 working days. During particularly busy periods, production may take a little longer.
DELIVERY
Delivery time begins once your order has been produced and dispatched. Delivery estimates shown at checkout are estimates and are not guaranteed.
Shipping costs, where applicable, will be shown at checkout before you complete your purchase.
ORDER UPDATES
Where tracking information is available, this will be provided after your order has been dispatched.
DELIVERY DETAILS
Please make sure your delivery address is correct before completing your order. If you notice an error, contact us as soon as possible at hafniamafiarl@gmail.com. We cannot guarantee that an address can be changed once an order has entered production or been dispatched.
DELAYS OR MISSING ORDERS
If your order has not arrived within the expected delivery period, please contact us at hafniamafiarl@gmail.com and we will investigate.
Hafnia Mafia is not responsible for delays outside our reasonable control, but we will always do our best to help resolve delivery problems.